Shipping
Processing Time
All OnoX3D products are made in small batches. Please allow 3–5 business days for your order to be processed and prepared for shipment.
Shipping Times
Once shipped, estimated delivery times are:
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Domestic (US): 3–7 business days
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International: 10–21 business days (varies by destination)
Carriers
We ship via USPS, UPS, or FedEx depending on your location and order size. A tracking number will be emailed to you once your order ships.
Shipping Rates
Shipping rates are calculated at checkout based on your location and order weight.
Returns
Damaged or Defective Items
If your item arrived damaged or defective, please reach out within 7 days of delivery with photos and we'll make it right - no questions asked.
How to Initiate a Return
To start a return, please contact us with your order number and reason for return. We'll provide instructions from there.
Non-Returnable Items
- Digital downloads
- Items marked as final sale
Have questions? Contact us — we're happy to help!